Dear AndyThank you and your amazing team Ash, Callum, Jordan and Dan for our beautiful new oak floors and refurbished staircase. I couldn’t be happier- they perfectly match the existing floorboards that I asked you to use as template, with the bonus of having insulation and tongue and groove so that the once chilly room is now cosy. The whole team were prompt, hardworking, incredibly polite and pleasant to have around, as well as being skilled in their jobs. Making what was a hugely disruptive job into a pleasure – although hand nailing 35m sq is always going to be a little noisy! Thank you all again – I am delighted and wouldn’t hesitate to recommend you.
Kind regards Jane
“Just wanted to confirm that you recieved the final payment and also to let you know we are very pleased with our floors.
It looks fantastic and has transformed our house, so we are very happy. “
Elizabeth ( London)
My floor is all done and looking absolutely amazing thank you.
I just wanted to tell you how pleased we are and to say that the three guys were brilliant- polite, tidy, respectful and very skilled at what they do.
We have had many projects and trades at our house over 15 years and nothing ever goes right or it’s a battle to get it completed, so to have someone actually turn up, do exactly what they said and achieve exactly what we wanted is quite a novelty I can tell you.
Please say a thanks to all involved and as soon as I have saved some more pennies we shall come back and do the other room.
Nick (Horsham West Sussex)
May I take this opportunity to say how pleased we are with the work done
Jordan and Tom were extremely professional and we were most grateful for Jordan’s advice. Bravo to both!
Kate (Cowfold West Sussex)
Please can you express my thanks to your whole team for doing such a wonderful job and managing to keep our project going during the most testing times in living memory.
The quality and look of the whole job is truly amazing and we are very happy with it all.
James (Wisborough Green)
I wanted to thank you for an incredible project with exceptional quality and dedication . Thanks to the amazing Ricky and the on site team who manage people so well. Thanks to all the joinery team and the admin team.
Finally Dan – thank you!!
I have used West Sussex Antique Timber on two separate occasions and was hugely impressed both times. WSA timber fitted solid wood plank flooring and engineered wood parquet flooring in my home, both types of flooring being of excellent quality. The craftsmanship of the fitters is commendable and the finish is flawless. The customer service offered at every stage of the process was second to none, with the company bending over backwards to fit into a tricky building schedule. I really appreciated their understanding and flexibility at a difficult time. I would not hesitate to recommend the company for an outstanding product and service.
We are delighted with the work and send our thanks and congratulations to the two teams who did so well for us and were so nice to have about the house with us.
Roger and Sharon B,
At last I have got around to writing about how delighted we are with our new floor. I would like to give special thanks to Ashley for all his hard work and expertise in laying the floor and Jordan for the finishing touches. Their workmanship was excellent and a pleasure to have them working in our home. Thanks also to Andy and for organising it all.
With very Best wishes
S and G R.
We are well pleased with the windows that were impressed by the standard of workmanship by all your men in the fitting and tiling. The finish job is every bit as good as we had hoped for.
The door looks amazing, in no small part due to the care and attention lavished upon it by your carpenter, Ricky. He’s done a truly excellent job!
All the best
And the work is excellent. It’s such a pleasure to have such skilled craftsmenon the job. They are very customer friendly and orientated. Excellent lads five-star!!
Finally, some feedback on Ricky and Josh. They are both a credit to your business and operate at a very high standard with an excellent attitude. It’s been a pleasure having them work at ****** and the floors have gone down well.
Please accept our thanks for the fantastic job your team has done on our floor, it has greatly exceeded our expectations and looks absolutely amazing. Not cheap but worth every penny, a testament to the saying “you get what you pay for”.
Please thank your guys on our behalf.
P and G N.
The door looks fab and Dave (the fitter) was great!
The floor looks fabulous by the way. David and Martin were brilliant, such nice lads with impeccable manners. We will certainly use you again in the future and also recommend you to all our friends.
We have to say we are absolutely delighted with the floor you have installed. Also we would like to commend your colleagues who did all the work. It was a pleasure having them in the house.
At the same time I would like to thank you for all your help over a very difficult time for my wife and myself. It has been much appreciated. Your workmen have been exemplary and the quality of work excellent. Thank you.
I just wanted to send you an email to say thank you. My flooring look stunning and now that my kitchen is complete and the worktops have been fitted, it looks beautiful too. Should I be lucky enough to receive a windfall and require further improvements, I would not hesitate to contact you again. Needless to say I have and will continue to recommend your company. Once again, thank you, it’s been a pleasure doing business with you.
I would like to say how pleased I am with the restoration of the Parque floors. They look really lovely, such a difference from what was hidden underneath the old fitted carpet. Dave and Martin did a superb job and were a pleasure to have working here. We would have no hesitation in recommending your company to anyone else.
With many thanks.
J and H D
Thank you so much for all your work. We are truly delighted with the doors you have made for us. It isn’t often that you employ people who are genuinely proud of their workmanship and it has been a pleasure to deal with your company. I hope we are able to recommend you to others.
With kind regards
N and J. H.
We would like to say how pleased we are with the Parque floor, the standard of work is very high, and the installers could not be more obliging, definitely putting the customer first. Thank you once again for a very efficient service your sincerely.
Mr and Mrs H.
My wife and I wanted to let you know how delighted we are with the flooring you have laid in our new extension. We were very impressed with the professionalism and expertise of your staff. They were all friendly and helpful. I am sure you will receive many letters of appreciation from your customers. We are more than happy for you to add ours to your list of references.
The floor looks fantastic. The great job by all involved. Many thanks to you all from the planners, fitters, finishers and office staff!
I am sure we will enjoy the results for many many years to come.
Regards from J and NH
Could you pass Catherine and my thanks on to Dave and Martin for the exceptional work that they did for us. Of all those involved in a project West Sussex antique timber stand out for the best product, advice, finish and service. We are really very pleased.
If we can offer any recommendations to prospective clients please ask.
W and K
A note to say how thrilled we are with our new conservatory and how grateful we are to you and your staff who have done such a wonderful job.
We wish you all a very happy Christmas.
J and P